Why Verification is Required
Know Your Customer (KYC) verification is a legal compliance requirement that protects both players and the platform. Identity verification prevents fraud, underage gambling, money laundering, and account takeovers. It also enables secure withdrawals and ensures you receive your winnings without delays. All legitimate online gaming platforms require KYC to operate legally and maintain security standards.
Required Documents
1. Government-issued ID: Indonesian National ID (KTP), passport, or driver's license. The document must be valid (not expired), clearly readable, and show your full name, photo, date of birth, and ID number. Take a photo or scan showing all four corners of the document.
2. Proof of Address: Recent utility bill (electricity, water, internet), bank statement, or government correspondence dated within the last 3 months. The document must clearly show your full name and residential address matching your account registration details.
3. Selfie Verification: A clear photo of yourself holding your ID document next to your face. Ensure good lighting, your face is fully visible, and the ID details are readable. This confirms you are the legitimate ID holder.
Verification Processing Time
Standard verification reviews are completed within 1-24 hours during business days. Most submissions receive approval within 4-8 hours if all documents are clear and meet requirements. You'll receive an email notification once your account is verified. If additional documentation is needed, our team will contact you with specific instructions. Rush verification may be available for VIP members.
After Verification
Once verified, you gain full account privileges including unrestricted withdrawals, higher transaction limits, access to exclusive promotions, and VIP program enrollment. Your first withdrawal will process faster, and subsequent withdrawals will be expedited since your identity is already confirmed. Verified accounts also receive enhanced customer support priority. Keep your account information current – if you change address or phone number, update your profile and provide new documentation if required.
